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To explore more updated features of your new earbuds, Please update to the newest version in time.

For OnePlus mobile phone, please operate: Mobile settings-Bluetooth-OnePlus Buds 3-Earbud functions-Firmware update.

Other mobile phones, please operate: HeyMelody App-Firmware update (Google Play or iOS App Store).

*If you can't find earbuds functions，update your Wireless Earphones (OOS 12 or later) or OnePlus Buds (OOS 11) to the latest version to ensure the normal use.