Our Extended Warrantly Plan is not eligible for customers who purchased the TMO version device.
Our Damage Protection Plan is not eligible for customers who purchased the TMO version device.
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2-Step Activation Process
Track Claim Status
Free Pickup and Drop
Paperless Process
Save On High Cost Of Repair
- Covers any mechanical and electrical breakdown or defects to the extent provided by the manufacturer`s warranty,additionally during the coverage period under OnePlus Secure
- Service Contract is valid for 1 Year (as procured) from the expiry of the original manufacturer's warranty.
- Service Contract must be purchased within 365 days from the date of purchase of the onePlus 6T device, and the device must be in original manufacturer’s warranty.
If the purchase of the OnePlus Secure Service Contract by Servify is made along with the device from the OnePlus Store, the Service Contract Invoice will be emailed by Servify after the purchase is successfully completed. The activation code will be emailed & sent via a text message by Servify after the purchase is successfully completed.
If the purchase only includes OnePlus Secure by Servify, the Service Contract Invoice and the activation code will be emailed & activation code is also sent via a text message by Servify after the purchase is successfully completed.
This is an easy 2-step activation process
Step 1: You will receive an activation code and OnePlus Care mobile application download link on your registered Email ID & registered mobile number
Step 2: Download the app and activate your Servify Service Contract by following the instructions provided in the app
The purchase & activation process of the Servify Service Contract must be completed within 30 days of purchasing the OnePlus device, and on the same device for which the OnePlus Protection Service Contract is purchased.
- Raise a request in the OnePlus Care mobile application or Website or call the call center
- Answer a few questions on the incident
- On approval, mail-in the damaged device to the designated Servify Service Location (as shown on the OnePlus Care mobile application or website)
- Device will be repaired at an Authorized Service Centre and delivered back to you
- This is the only authorized extended warranty service contract from OnePlus
- No logistics charges for mail-in and no delivery charges during repair requests
- Completely paperless service process
- All repairs are done at OnePlus Authorized Service Centres
- Completely transparent and convenient process with real time updates on the service request through OnePlus Care mobile application and website
-If the defect repair is covered under the Service Contract (subject to fulfilment of all mandatory conditions), you don’t have to pay an additional amount towards service.
- The complete service process takes about 7-15 Days (subject to parts availability) from the time you submit all the required information.