OnePlus Care Benefits

Available in India.

What kind of benefit my phone is compatible with? 

OnePlus Care Benefits

Applicable models

Free 1-Year Extended Warranty

OnePlus 6T/7/7 Pro/7T/7T Pro

50% off on battery replacement

OnePlus 3/3T/5/5T/6

Upgrade Plan

OnePlus 1 and onwards


Note: Only one benefit available per phone/IMEI. 

*Before 31st Dec, 2019, the OnePlus Care benefit of all OnePlus 6T users is Free 1-Year Extended Warranty. From 1st Jan, 2020, the OnePlus Care benefit of OnePlus 6T users will have a change: If your OnePlus 6T is within the period of insurance, you will have Free 1-Year Extended Warranty, otherwise you will get 50% off on battery replacement.


 

Free 1-Year Extended Warranty   

Under this benefit, current users of OnePlus 6T and successors devices which are currently under the original manufacturer warranty period get an additional 1–year extended warranty for free. After verifying the IMEI on the OnePlus Care app, you can immediately add 1-year extended warranty to your device.  

Model  

Storage 

Original Price (Rupees) 

OnePlus Care Price (Rupees)  

OnePlus 6T  

6+128GB 

1299 

8+128GB 

1399 

8+256GB 

1499 

10+256GB 

1499 

OnePlus 7  

6GB+128GB 

1279 

8GB+256GB 

1429 

OnePlus 7 Pro 

8GB+256GB 

1889 

6GB+128GB 

1799 

12GB+256GB 

2039 

OnePlus 7T  

8GB/128GB 

1499 

8GB/256GB 

1599 

 OnePlus 7T Pro

8GB/256GB

2099

0

12GB/256GB

2299

0

Note: For phones running Android Q, you will have to manually enter the IMEI number on the OnePlus Care App for verification. Learning how to find my IMEI.


50% off on battery replacement   

Under this benefit, current users of OnePlus 3 and its successors can avail a 50% discount on battery replacement after battery damage is detected. You will have to make a booking on the OnePlus Care app by selecting a store near you and pick an available time slot for repair. If you do not make a book successfully in advance and still wish to replace the battery at the service center, you will have to pay the full amount.   

To send the device to the service center you can avail the pick-up and drop doorstep service or drop by the service center yourself. Our maintenance engineer will then confirm battery damage. You may then pay 50% of the battery replacement cost and get a new one.   

Model  

Battery Price with Service Charges

(Rupees) 

OnePlus Care Price 
  (Rupees) 

OP3 

1651 

600 

OP3T 

1651 

600 

OP5 

1607 

600 

OP5T 

1607 

600 

OP6 

1607 

600 

Note: If your phone is under insurance protection, the battery will be replaced for free. 


Upgrade Plan 

This benefit can only be availed on OnePlus Care app. You can upgrade your current device to the latest one after successful diagnosis of the device health just by following the instructions on the app. With this upgrade plan, you get a competitive price for your old device and additional offer on the new one. Download the OnePlus Care app to know more.   

Model 

Trade-in Value (Rupees) 

Additional Offer (Rupees) 

OnePlus 7 Pro 

Up to 32200  

NA 

OnePlus 7 

Up to 21700 

NA 

OnePlus 6T 

Up to 27600 

1500 

OnePlus 6 

Up to 17400 

1500 

OnePlus 5T 

Up to 14200 

2000 

OnePlus 5 

Up to 11900 

2000 

OnePlus 3T 

Up to 7800 

3000 

OnePlus 3 

Up to 5400 

3000 

OnePlus 1/2/X 

Recycling 

Depends 


For OnePlus 1/2/X trade-in details: 

Trade-in Value 

Additional Discount 

For OnePlus account (Rupees) 

Non-OnePlus account (Rupees) 

Trade-in Value < 5000 

500 

5000 < Trade-in Value < 15000 

1000 

500 

15000 < Trade-in Value < 25000 

1500 

1000 

25000 < Trade-in Value 

2500 

2000 


FAQs 

Will there be any applicable fees for registered OnePlus account

It's free. You will not be charged. 


How do I become eligible to get these benefits ?

Download "OnePlus Care "APP > Sign up OnePlus account > Enter verification code > set password > choose an account > Authorize OnePlus care to use your account > Enter your mobile number > Enter 6 digit OTP > Link my device > Back to home page > Refresh again > Get your adaptive benefit directly. (Except Upgrade Plan)

If you've been using old OnePlus Care App, kindly uninstall it and follow the above steps to down the updated App.


How do I log in to my OnePlus account?  

Enter the mobile number or email address and password that you registered with to log in.  


Can one account be linked to multiple devices? 

Yes, you can link multiple devices to one OnePlus account


How can I use OnePlus Care benefits?   

You have to get your own benefit from OnePlus Care App, then you can use it from OnePlus official website or OnePlus Care App.


If I do not have reservation acknowledgement of 50% off on battery replacement benefit, can I enjoy the benefit at store?  

No, you must make a reservation in advance and make sure that you have confirmed repair booking. 


What should I do if I want to change/delete my mobile number or email address?  

For better user experience, please do not modify your mobile phone number and email address, if you need assistance please contact us.  


What is the validity period of OnePlus Care Benefits? 

No term limits. 


Does one OnePlus account correspond to one benefit or one mobile IMEI correspond to one benefit? 

One mobile phone / IMEI corresponds to one benefit. 


Do the more mobile phones a OnePlus account is bound to, the greater corresponding benefits are? 

No, one mobile phone IMEI corresponds to one benefit. 


If the benefits were used by the old owner of the device, can the new owner re-claim OnePlus Care benefits?

If the benefits were used by the old owner of the device, the new owner can't re-claim the benefits. One mobile phone IMEI corresponds to one benefit only. 


Can I visit any of the OnePlus Service center to get serviced my device under OnePlus Care benefits?

No, OnePlus care benefits can be availed only in OnePlus Exclusive Service centers not in Authorised service centers.


Can I avail OnePlus care benefits by doorstep services?

No, Either you can walk-in or avail Pickup-drop service to send the device to nearest OnePlus Exclusive service centers to avail the benefits.

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