OnePlus Care Benefits

Available in India.

What kind of benefit my phone is compatible with? 

OnePlus Care Benefits	Applicable models
Free 1-Year Extended Warranty	OnePlus 6T/7/7 Pro/7T/7T Pro
50% off on battery replacement	OnePlus 3/3T/5/5T/6
Upgrade Plan	OnePlus 1 and onwards

 

Free 1-Year Extended Warranty   

Under this benefit, current users of OnePlus 6T and successors devices which are currently under the original manufacturer warranty period get an additional 1–year extended warranty for free. After verifying the IMEI on the OnePlus Care app, you can immediately add 1-year extended warranty to your device.  

Model	Storage	Original Price (Rupees)	OnePlus Care Price （Rupees)
OnePlus 6T	6+128GB	1299	0
	8+128GB	1399	0
	8+256GB	1499	0
	10+256GB	1499	0
OnePlus 7	6GB+128GB	1279	0
	8GB+256GB	1429	0
OnePlus 7 Pro	8GB+256GB	1889	0
	6GB+128GB	1799	0
	12GB+256GB	2039	0
OnePlus 7T	8GB/128GB	1499	0
	8GB/256GB	1599	0
OnePlus 7T Pro	8GB/256GB	2099	0
	12GB/256GB	2299	0

Note: For phones running Android Q, you will have to manually enter the IMEI number on the OnePlus Care App for verification. Learning how to find my IMEI.

50% off on battery replacement   

Under this benefit, current users of OnePlus 3 and its successors can avail a 50% discount on battery replacement after battery damage is detected. You will have to make a booking on the OnePlus Care app by selecting a store near you and pick an available time slot for repair. If you do not make a book successfully in advance and still wish to replace the battery at the service center, you will have to pay the full amount.   

To send the device to the service center you can avail the pick-up and drop doorstep service or drop by the service center yourself. Our maintenance engineer will then confirm battery damage. You may then pay 50% of the battery replacement cost and get a new one.   

Model	Battery Price with Service Charges (Rupees)	OnePlus Care Price    (Rupees)
OP3	1651	600
OP3T	1651	600
OP5	1607	600
OP5T	1607	600
OP6	1607	600

Note: If your phone is under insurance protection, the battery will be replaced for free. 

Upgrade Plan 

This benefit can only be availed on OnePlus Care app. You can upgrade your current device to the latest one after successful diagnosis of the device health just by following the instructions on the app. With this upgrade plan, you get a competitive price for your old device and additional offer on the new one. Download the OnePlus Care app to know more.   

Model	Trade-in Value (Rupees)	Additional Offer (Rupees)
OnePlus 7 Pro	Up to 32200	NA
OnePlus 7	Up to 21700	NA
OnePlus 6T	Up to 27600	1500
OnePlus 6	Up to 17400	1500
OnePlus 5T	Up to 14200	2000
OnePlus 5	Up to 11900	2000
OnePlus 3T	Up to 7800	3000
OnePlus 3	Up to 5400	3000
OnePlus 1/2/X	Recycling	Depends

For OnePlus 1/2/X trade-in details： 

Trade-in Value	Additional Discount
	For OnePlus account (Rupees)	Non-OnePlus account (Rupees)
Trade-in Value < 5000	500	0
5000 < Trade-in Value < 15000	1000	500
15000 < Trade-in Value < 25000	1500	1000
25000 < Trade-in Value	2500	2000

FAQs 

Will there be any applicable fees for registered OnePlus account? 

It's free. You will not be charged. 

How do I become eligible to get these benefits ?

Download "OnePlus Care "APP > Sign up OnePlus account > Enter verification code > set password > choose an account > Authorize OnePlus care to use your account > Enter your mobile number > Enter 6 digit OTP > Link my device > Back to home page > Refresh again > Get your adaptive benefit directly. (Except Upgrade Plan)

If you've been using old OnePlus Care App, kindly uninstall it and follow the above steps to down the updated App.

How do I log in to my OnePlus account?  

Enter the mobile number or email address and password that you registered with to log in.  

Can one account be linked to multiple devices? 

Yes, you can link multiple devices to one OnePlus account. 

How can I use OnePlus Care benefits?   

You have to get your own benefit from OnePlus Care App, then you can use it from OnePlus official website or OnePlus Care App.

If I do not have reservation acknowledgement of 50% off on battery replacement benefit, can I enjoy the benefit at store?  

No, you must make a reservation in advance and make sure that you have confirmed repair booking. 

What should I do if I want to change/delete my mobile number or email address?  

For better user experience, please do not modify your mobile phone number and email address, if you need assistance please contact us.  

What is the validity period of OnePlus Care Benefits? 

No term limits. 

Does one OnePlus account correspond to one benefit or one mobile IMEI correspond to one benefit? 

One mobile phone / IMEI corresponds to one benefit. 

Do the more mobile phones a OnePlus account is bound to, the greater corresponding benefits are? 

No, one mobile phone IMEI corresponds to one benefit. 

If the benefits were used by the old owner of the device, can the new owner re-claim OnePlus Care benefits?

If the benefits were used by the old owner of the device, the new owner can't re-claim the benefits. One mobile phone IMEI corresponds to one benefit only. 

Can I visit any of the OnePlus Service center to get serviced my device under OnePlus Care benefits?

No, OnePlus care benefits can be availed only in OnePlus Exclusive Service centers not in Authorised service centers.

Can I avail OnePlus care benefits by doorstep services?

No, Either you can walk-in or avail Pickup-drop service to send the device to nearest OnePlus Exclusive service centers to avail the benefits.