OEF OnePlus Support

1. What's your community username?

2. What’s your age range?

3. What's the best email address for you?

4. Which country do you live in?

5. Will you be able to join the conference at 21:00 - 24:00 HKT (18:30 – 21:30 IST, 15:00 – 18:00 CET, 9:00 – 12:00 ET)?

Yes

6. Have you ever interacted with our customer support? (e.g. E-mail, Chat, Voice, Social media)

Yes

7. What was it regarding?

8. Have you ever experienced OnePlus mail-in or walk-in repair service?

Yes

9. How would you rate your overall experience with our customer support?

10. Tell us a little more about why do you want to participate in the online Open Ears Forum?

11. Your suggestion or feedback for improvement is for which area of the support?

Contact center

Repair service

12. You’re passionate and willing to work with fellow OnePlus community members to search for the best solution.

13. You aren’t afraid to be bold if necessary

14. You’re confident and willing to help strengthen OnePlus support further to better support our community and users

Participer

Open Ears Forum