OnePlus Care

Covers your device against damages by all accidental drop, crash, breakage or liquid for a period of TWO (2) years from the next day of the activation date and defects in materials and workmanship when used normally for a period of ONE (1) year from the expiry date of manufacturer’s warranty period. The incident subjects to an access fee of CA$99.

Comprehensive protection to your device

OnePlus 8 CA$219

OnePlus 8 Pro CA$259

Extended Warranty Plan

Covers the defects in materials and workmanship when used normally for a period of ONE (1) year from the expiry date of manufacturer’s warranty period.

Extend the manufacturer’s warranty for one year

OnePlus 8 CA$49

OnePlus 8 Pro CA$59

Screen Protection Plan

Covers your device against damages to the screen by an accidental drop, crash or breakage for a period of ONE (1) year from the next day of the activation date. The incident subjects to an access fee of CA$29.

Protect the screen from the risk of breakage

OnePlus 8 CA$89

OnePlus 8 Pro CA$99

Programme de protection des dommages accidentels

Covers your device against damages by all accidental drop, crash, breakage or liquid for a period of ONE (1) year from the next day of the activation date. The incident subjects to an access fee of CA$29 for a screen damage replacement and CA$99 for damages other than screen or replacement of the device.

Protect your device from the risk of all accidental damages

OnePlus 8 CA$109

OnePlus 8 Pro CA$119

  • Purchase Process
  • Claim Process
  • Buy it Now
  • Verify IMEI
  • Choose your Plan
  • Read and agree to the Terms & Conditions
  • Submit and pay
  • Plan activated

Customer Notice

  • The OnePlus Protection Plan is only available for devices activated within 30 days;

  • Before you buy the OnePlus Protection Plan, please read the les conditions générales;

  • This OnePlus Protection Plan is currently only available for OnePlus 8 series device.

  • Raise your request via OnePlus Care App or Call Center
  • Auto approval
  • Ship your device to service center
  • Repair the device
  • Return the device back to you

Customer Notice

  • To claim the Protection Plan service, please raise a service request via OnePlus Care App or Servify consumer web portal https://oneplus.servify.tech/

  • Your device will be diagnosed and repaired in our service center under the coverage of your Protection Plan, any other damages out of the coverage of your Protection Plan may subject to a paid repair service.

Informations supplémentaires

  • How to claim in case of a damage?

    1、Raise a request in the OnePlus Care App or Servify web portal https://oneplus.servify.tech/
    2、Answer a few questions on the incident
    3、On approval, schedule a pick-up of damaged device
    4、Device will be repaired at an authorized service center and sent back to you

  • How much do I need to pay?

    If the damage repair is covered under the plan (subject to fulfillment of all mandatory conditions), you only pay:
    1、CA$29 for a screen damage replacement and CA$99 for damages other than screen or replacement of the device.
    2、Any other charges not covered under the plan, the charges would be notified to you before repair.

  • How long will it take?

    The complete process takes about 7-15 business days (subject to parts availability) from the time you submit all the documents.

  • Additional Plan Benefits

    1、The only Protection Plan authorized by OnePlus.
    2、Free logistics for mail-in and delivery during your claim.
    3、Completely paperless claim process.
    4、Completely transparent and hassle-free process with real time updates on service request through app and web.