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Trade-in device information

  • Device {{tradeAnswer.modelAnswer}}/{{tradeAnswer.storageAnswer?(tradeAnswer.storageAnswer+'/'):''}}{{tradeAnswer.lockedAnswer || tradeAnswer.capacityAnswer}}
  • Quote {{tradeAnswer.quoteAmt}}{{ tradeAnswer.evaluatePromotionAmt?(' + '+ tradeAnswer.evaluatePromotionAmt):''}}
  • IMEI {{tradeAnswer.imei}}

Shipping Address Change

United States

The zip code needs to match the state of your shipping address to generate a shipping label.

Continue

{{addressInfo.firstName}}.{{addressInfo.lastName}}

{{addressInfo.code}},{{addressInfo.street1}},{{addressInfo.street2}},{{addressInfo.stateName}}

Tel:{{addressInfo.number}}

Shipping method Change

  • Print shipping label myself

  • Send me a shipping kit

Print shipping label myself ?

1. Download your prepaid shipping label contained in the confirmation email or you can find it in the Account section at oneplus.com

2. Go to the nearest Fedex Drop-off point and send your device to us

3. A notification email will be sent to you when we receive your device

Send me a shipping kit ?

1. Submit your trade-in order

2. Receive your shipping kit, factory reset your old phone and ship it to us

3. A notification email will be sent to you when we receive your device

Continue

Print shipping label myself

Send me a shipping kit

Trade-in method Change

  • OnePlus Token

    {{tradeAnswer.quoteAmt}} + {{tradeAnswer.evaluatePromotionAmt}}(Bonus)

    This quotation will expire 21 days after your order is placed.

  • Cashback

    {{tradeAnswer.quoteAmt}} + {{tradeAnswer.evaluatePromotionAmt}}(Bonus)

    This quotation will expire 21 days after your order is placed.

Cashback Not Eligible ?

Cashback is not available in one of these situations below:

1.Trade-in quote value is higher than your purchase order value.

2.You have not purchased OnePlus device yet, or your purchase order was still within 15 days (30 days in UK).

3.The date of your purchase had passed 150 days

Select your order to apply cashback

  • Order number : {{item.orderNo}}

    Order time : {{item.createTime}}

    {{item.orderItems[0].name}}

    Total price : {{item.showTotalAmount}}

Continue

{{tradeAnswer.quoteAmt}} {{ tradeAnswer.evaluatePromotionAmt? ('+ '+ tradeAnswer.evaluatePromotionAmt):''}} Cashback for {{ tradeInMethodInfo.orderNumber }}

I have read the Terms and Conditions

Place Order

Thank you!

A confirmation email with your shipping label and order information will be sent you at:

A confirmation email with your trade-in order information will be sent to you at:

{{email}}

Please go to your email and confrim your order if you selected for a shipping box.

{{sendRepair.commonText.formationCheck}} {{sendRepair.commonText.formationShip}}

What happens next?

  • 1

    Factory reset your old device.

  • 2

    Receive and use the shipping materials and pre-paid shipping label to send your old device to us.

  • 3

    Get Token or Cashback