Trade In

Program OnePlus Trade-In umożliwia użytkownikom wymianę telefonów komórkowych i tabletów w zamian za kupon OnePlus Store lub zwrot gotówki.

Answer a few questions on oneplus.com regarding the brand, model, and condition of your device. We’ll provide an estimated trade-in value based upon the condition you describe the device to be in.

If you accept the value and place the trade-in order successfully, ZigZag will send you the information of drop off location or collection details, so that you can send your device to us. Then, once we receive your trade-in device, a team will inspect it and verify its condition within 5 business days. If everything checks out, we’ll either send the voucher to you or issue cashback on your OnePlus phone order that you submitted when initiating the trade-in order.

If the condition doesn’t match what you described, a new estimated trade-in value will be sent to you via email. You’ll have the option to either accept this revised quote or reject it in 14 days. If you reject it, your device will be sent back to you at no charge.

[Buy the OnePlus 7 Pro] now.

Submit a trade-in order with your OnePlus 7 Pro order number that is after the 15-day return policy.

You’ll receive your cash back in 2-3 business days from the day we inspect your device or from the day you accepted the updated quote value.

Please note that it requires an eligible OnePlus device order number to receive cashback:

You placed an order for a OnePlus smartphone at oneplus.com  within the past 170 days.

15  days have passed since you received your OnePlus smartphone.

Your OnePlus order status is complete or delivered.

Your OnePlus order hasn’t been fully refunded yet.

If you meet these requirements, you will  receive cashback as a refund on your OnePlus order. If you would rather a voucher instead, simply select “Voucher” when submitting your trade-in order.

*** tym okresie promocyjnym oferta cashback nie jest dostępna dla użytkowników, którzy kupili urządzenie za pomocą vouchera studenckiego.

· Submit a trade-in order now.

· After, your voucher will be applied to your OnePlus Account within 2-3 business days once we inspect your device or you accept the adjusted updated quote value.

· Spend the value of your voucher at oneplus.com for any purchase.

Złóż zlecenie wymiany.

· After, your Token will be applied to your OnePlus Account within 2-3 business days once we inspect your device or you accept the adjusted updated quote value.

· Spend the value of your Token at oneplus.com for any purchase.

· Odwiedź sklep OnePlus Store i wybierz swój Token podczas realizacji transakcji.

·If a refund occurs, the Token value will be sent back to your OnePlus account.

Zaloguj się na Twoim koncie OnePlus na oneplus.com.

· Go to User Center and Click Voucher/OnePlus Token.

Zwrot gotówki nie jest możliwy w jednej z poniższych sytuacji:

·Trade-in quote value is higher than your purchase order value.

·You have not purchased OnePlus device yet, or your purchase order was still within 15 days (30 days in UK).

·The date of your purchase had passed 170 days.

·Your purchase order was placed with Voucher

Zazwyczaj zajmuje to 2-3 tygodnie. Ale im szybciej wyślesz nam swoje urządzenie, tym szybciej będziemy mogli zweryfikować jego stan i przeprowadzić zwrot gotówki lub przyznać voucher.

Zapewniamy opłaconą z góry etykietę wysyłkową do zwrotu urządzenia (nie trzeba wysyłać ładowarki, kabla ani innych akcesoriów) do naszego partnera handlowego. do naszego partnera handlowego, dzięki czemu nie musisz martwić się o pakowanie lub płacenie za wysyłkę.

When you visit the OnePlus Trade-In Program page, you'll answer a few simple questions about your device and describe its overall condition. Based on the information you provide, the quote for your phone is displayed instantly. Keep in mind that we need to receive your trade-in item on time and the condition needs to match your initial description.If the condition of the device doesn't match your initial description of it, we will send you a revised value via email. You can either accept or reject the revised value. If you accept, we'll continue with the trade-in. If you reject, we'll cancel the trade-in and return your old device to you. No matter what, we'll send you email updates about the progress of your trade-in, so you'll know what's happening at every step.

Wycena jest ważna przez 30 dni.

Możesz śledzić status na Twoim koncie - Oferty Specjalne - Trade-In.

If you haven't yet shipped your device, you can cancel your trade-in by simply keeping your device.

If you’ve already shipped your device, the trade-in can’t be canceled. If you receive a revised trade-in value after the inspection of your device, you’ll have the option to reject it.

If you’ve received a voucher or cashback, the trade-in can’t be canceled.

Posiadamy profesjonalne oprogramowanie do usuwania wszelkich danych. Zaleca się wykonanie kopii zapasowej wszystkich danych z urządzenia przed wysłaniem ich do nas. Po usunięciu danych nie będziesz mógł ponownie odzyskać żadnych danych. Oprócz tego przed wysłaniem urządzenia wymagane jest usunięcie wszystkich haseł, blokad (Find My iPhone, Samsung, Google itp.), kart SIM i kart pamięci.

· Power on your OnePlus device and open up the dial pad.

· Enter the code *#06# , your IMEI number will appear on your screen.

Pamiętaj, że możesz również sprawdzić numer IMEI wydrukowany na opakowaniu telefonu.

You will first receive an email containing the confirmation of your trade details. Meanwhile, please back up and delete any data stored on the device, remove all SIM cards, and disable any device locks or passwords. OnePlus will not be responsible for any loss of data that may be caused during the trade-in process.

Next, send your device via drop off or collection depending on territory. Once received, your device will be inspected within 5 business days . If the condition matches your initial description of the device during the trade-in process, we will send you the details of your voucher(s) and/or cash back within 2-3 business days.

Jeśli stan nie jest zgodny z opisem, wyślemy Ci wiadomość e-mail z nową wyceną do potwierdzenia. Jeśli odmówisz lub nie odpowiesz w ciągu 14 dni, odeślemy produkt na podany adres.

· Please visit the OnePlus Store and apply voucher from your account (They may not be used in conjunction with other promotional offers).

· Each voucher code can only be used once. One voucher code per order.

· If a refund occurs, the voucher code value will be deducted from the refund. The voucher code cannot be used again.

· Certain order types (e.g. pre-orders) may prohibit the use of voucher codes.

In accordance with the criteria stated on the site, the condition of the device does not match the provided description. For this reason, the value of the device is reassessed. If you are not satisfied with the reassessed value, you may choose ’’Do not accep’’ in the email and we will return the product to you free of charge.

Sprawdź, czy wiadomość e-mail została umieszczona w folderze ze spamem. Jeśli nie, ponownie wyślemy Ci voucher.

Wartość jest podana na podstawie listy opisowej na stronie. Ponieważ lista jest inna na każdej witrynie oferującej wymiany, podana wartość będzie inna.

For devices that no longer have a market value, we will carry out an environmentally-friendly recycling process. For devices with value, we will carry out regular second-hand sales after data removal and inspection. We are determined not to refurbish the device, and to ensure that each recycled mobile phone is processed through formal sales channels via an environmentally-friendly manner.

Visit OnePlus Support page and find help.

https://service.oneplus.com/