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Risoluzione dei problemi

This page guides you through troubleshooting steps for some of the issues you might face while using your device, just visit the category related to your issue.

Display & Screen solution

  • Touchscreen not working
  • Display abnormal
  • Blank screen
  • Occasional fingerprint scanning failure
  • Altro

Buttons faulty

  • Button lose efficacy
  • Button handfeel/tactile bad
  • Button broken/lost/separated
  • Button shaking/noise/stuck
  • Altro

Sensor solution

  • Adaptive brightness function is failed/delay
  • Gravity sensor related issue
  • Proximity sensor related issue
  • Light sensor related issue
  • Altro

System problem

  • Can't power on
  • Dead device/Frozen display
  • Reboot issue
  • APP suddenly quit
  • Altro

Calling & Network issue

  • Speaker issues
  • Receiver issue
  • Mic issue
  • SIM Card issue
  • Altro

Connettività

  • WLAN issue
  • Bluetooth issue
  • Tethering issue
  • USB issue
  • Altro

Suono

  • Music issue
  • Video issue
  • Recording issue
  • Altro

Fotocamera

  • The camera refuses to open
  • Camera cannot focus
  • Camera's LED Flash cannot open
  • Altro

In carica

  • Fast charge issue
  • Normal charge issue
  • Altro

Altri

  • Fingerprint issue
  • Face Unlock issue
  • Cast issue
  • Data Backup and Restore
  • Altro
Telefoni
  • OnePlus 13
  • OnePlus 13R
  • OnePlus Open
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  • OnePlus Nord CE5
  • OnePlus Nord 4
  • OnePlus Nord CE4 Lite 5G
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