RedCoins Task LP
Important Update About Your OnePlus RedCoins — Action Required by [31 August 2026]
Dear Red Cable Club Member,
Thank you for being a valued member of the Red Cable Club. We're writing to inform you of an important change to the OnePlus Red Cable Club RedCoins programme.
What's changing
Due to operational and programme policy changes affecting the administration of RedCoins, the OnePlus Red Cable Club RedCoins programme will end on 31 August 2026. Any RedCoins currently held in your account after that date will expire and cannot be reinstated.
▸ Date of this notice: [17 July 2026]
▸ Last day to use your RedCoins: 23:59 CEST on 31 August 2026 (22:59 BST / 21:59 UTC)
Check your balance — and what you can do before [31 August 2026]
We encourage every member to log in and review their RedCoins balance:
▸ OnePlus Store app: Account › RedCoins › View History
▸ Web: https://www.oneplus.com/redcoins-history
▸ Red Cable Club: Settings › RCC app › RedCoins Center › View History
To ensure you get the full value of the loyalty points you've accumulated, we highly encourage you to redeem your RedCoins before they expire. How you can proceed before31 August 2026:
1. Redeem your RedCoins for savings
Use them as a price deduction (up to 10%) on eligible products at oneplus.com or in the OnePlus Store app
Products are subject to limited availability and will be allocated on a first-come, first-served basis.
Please note: Where RedCoins are re-credited following a product return processed after 31 August 2026, those RedCoins will not be reusable after the programme termination date.
2. Take no action
If you choose not to use your RedCoins by 23:59 CEST on 31 August 2026 (22:59 BST / 21:59 UTC), any remaining balance will expire and cannot be reinstated.
Your statutory rights
This notice does not affect your statutory rights as a consumer.
- In the United Kingdom: under the Consumer Rights Act 2015 and other applicable UK consumer protection law.
- In the European Union: under Directive 2011/83/EU on consumer rights, Directive 93/13/EEC on unfair contract terms, Directive 2005/29/EC on unfair commercial practices, Regulation (EU) 2016/679 (GDPR), and the national laws transposing them in your country of residence.
We're here to help
If you have any questions or would like to discuss your account, please contact our customer support team:
1. Website Store Page
OnePlus official store--Bottom of homepage -- Click Contact Us / Support -- Choose contact channel
2. OnePlus Store App
Open the OnePlus Store App -- Tap 'Account'（bottom-right) --Tap 'Help Centre' -- Choose contact channel
If you remain dissatisfied after contacting us, you may seek free, impartial assistance from the consumer protection authority or certified Alternative Dispute Resolution body in your country.
- UK: Citizens Advice — www.citizensadvice.org.uk / 0808 223 1133
- EU Member States: please consult your national consumer protection authority.
Frequently asked questions about this change are available at: https://www.oneplus.com/rcc/redcoins-faq
Thank you for being a member of the Red Cable Club.
The OnePlus Team
This is a service communication regarding your OnePlus account and is not a marketing email. You are receiving this notice because you are a registered member of the OnePlus Red Cable Club.
