EU Data Act
OnePlus EU Data Act Notice
Version: v1.0
Effective Date: 2025-09-12
This Notice is provided in accordance with the EU Data Act (Regulation (EU) 2023/2854) (the “EU Data Act”).
- Data Holder Information
Data Holder:OnePlus Technology (Shenzhen) Co., Ltd.(“OnePlus”, hereinafter referred to as “We” or “Us”).
Registered Address:Qianhai Complex A201, Qianwan Road 1, Qianhai Shenzhen-Hong Kong Cooperation Zone, Shenzhen,P.R.China (settled in Shenzhen Qianhai Commerce Secretariat Co.,Ltd.) Office: 18C02, 18C03, 18C04, and 18C05, Shum Yip Terra Building, Binhe Avenue North, Futian District, Shenzhen, Guangdong, P.R. China.
We act as the data holder under the EU Data Act for the connected products described below.
- Connected Products Overview
Connected Product means an item that obtains, generates or collects data concerning its use or environment and that is able to communicate product data via an electronic communications service, physical connection or on-device access, and whose primary function is not the storing, processing or transmission of data on behalf of any party other than the user.
We offer the following connected products:
- Smartphones
- Smart watches
- Tablets
- Smart earphones
The functions of these connected products, as well as details regarding the data they generate and how it is handled, are described in the following sections of this notice.
- Data Generated/Collected by Connected Products
|
Data Name |
Data Description |
Data Source |
Data Format |
Estimated Volume |
Continuous Real-time Generation |
Storage Location |
Storage Duration |
|
Barometric Pressure
|
Current barometric pressure
|
Watch/Wristband
|
float |
2KB/s |
Yes |
Not stored
|
Not stored
|
|
Rotation Angle
|
Crown rotation angle
|
Watch/Wristband
|
int |
240B/s |
Yes |
Not stored
|
Not stored
|
|
Touchscreen
|
Touchscreen x/y coordinates
|
Watch/Wristband
|
int
|
2KB/s
|
Yes
|
Not stored
|
Not stored
|
|
Voltage
|
Battery voltage
|
Watch/Wristband
|
int
|
512B/s
|
Yes
|
Not stored
|
Not stored
|
|
Charger voltage
|
Watch/Wristband
|
int |
512B/s
|
Yes
|
Not stored
|
Not stored
|
|
|
Temperature
|
Battery temperature
|
Watch/Wristband
|
int
|
512B/s
|
Yes
|
Not stored
|
Not stored
|
|
Device temperature in use
|
Smartphone/Tablet
|
int |
5KB |
yes |
Not stored
|
Not stored
|
|
|
Status
|
Charging status
|
Watch/Wristband
|
int |
512B/s
|
Yes
|
Not stored
|
Not stored
|
|
Type
|
Charger type |
Watch/Wristband
|
int |
512B/s
|
Yes
|
Not stored
|
Not stored
|
|
Battery type |
Watch/Wristband
|
int
|
512B/s
|
Yes
|
Not stored
|
Not stored
|
|
|
Current
|
Battery current
|
Watch/Wristband
|
int |
512B/s
|
Yes
|
Not stored
|
Not stored
|
|
Gsensor |
Angle, X/Y/Z axis coordinates
|
Watch/Wristband
|
float |
2KB/s |
Yes |
Not stored
|
Not stored
|
|
Motion direction, X/Y/Z axis coordinates
|
Smartphone/Tablet
|
float |
64byte |
Yes
|
Not stored
|
Not stored
|
|
|
Gyroscope
|
X/Y/Z axis coordinates
|
Watch/Wristband
|
float
|
2KB/s |
Yes |
Not stored
|
Not stored
|
|
Rotation direction, X/Y/Z axis coordinates
|
Smartphone/Tablet
|
float |
64byte |
Yes |
Not stored
|
Not stored
|
|
|
Msensor |
Angle, X/Y/Z axis coordinates, direction, sensitivity
|
Watch/Wristband
|
float
|
2KB/s |
Yes |
Not stored
|
Not stored
|
|
Light Intensity
|
Calibrated light intensity / Raw light intensity, Calibration coefficient, Gain, R_max/G_max/B_max/W_max, Row_coe
|
Watch/Wristband
|
float |
512B |
NO |
Device-side
|
Until recalibration |
|
LCD |
Status: screen on/off, working mode, brightness
|
Watch/Wristband
|
int
|
2KB/S |
Yes |
Not stored
|
Not stored
|
|
Battery Life
|
Watch battery level value
|
Watch/Wristband
|
int
|
512B/h
|
Yes |
Not stored
|
Not stored
|
|
Performance
|
Event processing time
|
Watch/Wristband
|
string |
1k
|
No
|
Not stored
|
Not stored
|
|
Power Consumption
|
App power consumption details
|
Watch |
string |
50k
|
NO
|
Device-side
|
2 days
|
|
Switch Status
|
Auto OTA switch status, channel switching switch status, AI assistant continuous conversation switch status
|
Bluetooth Earbuds
|
SharePerferences |
1KB |
Yes |
Device-side |
Until actively cleared by user |
|
Golden Sound
|
Data generated by user using Golden Sound
|
Bluetooth Earbuds
|
Database |
10KB |
No |
Device-side |
Until actively cleared by user |
|
Neck Health
|
Time period for neck health reminders, frequency
|
Bluetooth Earbuds
|
Database |
1KB |
Yes |
Device-side |
Until actively cleared by user |
|
Device Type
|
Data length, stored 30-bit array
|
Bluetooth Earbuds
|
Binary Files |
1KB |
Yes |
Device-side |
Until actively cleared by user |
|
Earbuds Exception Info
|
Earbuds crash, lag, BT&TWS connection status error, BT&TWS disconnection reason, earbuds rejection exception info, earbuds connection exception, battery info error, not fully charging/not charging info, hardware cancel/baseline/offset exception info
|
Bluetooth Earbuds
|
Binary Files |
4KB |
Yes |
Device-side |
Until actively cleared by user |
|
Earbuds Status Info
|
Device dual connection info, lhdc usage count, touch self-learning data
|
Bluetooth Earbuds
|
Binary Files |
2KB |
Yes |
Device-side |
Until actively cleared by user |
|
Geomagnetic Intensity
|
Geomagnetic intensity
|
Smartphone/Tablet
|
float |
64byte |
Yes |
Not stored
|
Not stored
|
|
Step Count
|
Step count
|
Smartphone/Tablet
|
float |
64byte |
No |
Not stored
|
Not stored
|
|
Fall Data
|
Fall data records
|
Smartphone/Tablet
|
float |
64byte |
No |
Not stored
|
Not stored
|
|
Barometric pressure value (percentage value)
|
Barometric pressure value (percentage value)
|
Smartphone/Tablet
|
float |
64byte |
Yes |
Not stored
|
Not stored
|
|
Connected Device Info
|
Network uplink rate; Network downlink rate; Connection rate; Signal strength
|
Smartphone/Tablet
|
int
|
12byte
|
Yes |
Not stored
|
Not stored
|
|
Network uplink rate; Network downlink rate; Connection rate; Signal strength
|
int
|
1byte
|
NO |
Device-side |
Until actively cleared by user |
||
|
"Bluetooth device address, Bluetooth device name, Hotspot name"
|
string
|
0~249byte
|
NO |
Device-side |
Until actively cleared by user |
||
|
MAC address, Name, Type, Color, Software version, Device usage time, Flag indicating whether it's the first connection
|
Bluetooth Earbuds
|
Database/SharePerferences |
5KB |
Yes |
Device-side |
Until actively cleared by user |
|
|
Battery Life & Battery Info
|
"Battery percentage, Battery health, Screen-on time since last charge, Usage time since last charge, Maximum battery capacity, Charging duration"
|
Smartphone/Tablet
|
int
|
1byte
|
Yes
|
Not stored |
Not stored |
|
Battery mode
|
Smartphone/Tablet
|
string
|
10byte
|
Yes
|
Not stored |
Not stored |
|
|
Fast charging solution
|
Smartphone/Tablet
|
string
|
16byte
|
Yes
|
Not stored |
Not stored |
|
|
Audio Settings Info
|
"Recording file format, Recording mode, Mute, Volume, Sound effects"
|
Smartphone/Tablet
|
string
|
16byte
|
NO
|
Device-side |
Until actively cleared by user |
|
Haptic Settings
|
Vibration intensity
|
Smartphone/Tablet
|
string
|
16byte
|
NO
|
Device-side |
Until actively cleared by user |
|
Display Info
|
"Screen brightness, Screen refresh rate, Touch sampling rate"
|
Smartphone/Tablet
|
int
|
2byte
|
Yes
|
Device-side |
Until actively cleared by user |
|
Touch sampling rate
|
Smartphone/Tablet
|
int
|
2byte
|
Yes
|
Not stored |
Not stored |
Data means any digital representation of acts, facts or information and any compilation of such acts, facts or information, including in the form of sound, visual or audio-visual recording.
For GDPR-compliant disclosures, please refer to Privacy Notice.
- User Data Access, Erasure and Portability
Individuals or legal entities using our Connected Products hereinafter referred to as (“Users”) have the right,in accordance with the EU Data Act,to request access to, erasure of, or portability of data generated/collected by Connected Products.
These requests can be submitted via [9.Contact and Data Request Channel]
- Data Sharing and Compliance with Requests for Data
Data generated by our Connected Products may be shared with third parties under Articles 4 to 7 of the EU Data Act, applicable to the following requesters:
5.1 Business-to-Business (B2B) Access Requests
Exclusively based on the User’s explicit consent;
Contracts shall specify: Purpose limitation, Confidentiality obligations, Data security measures, Prohibition of misuse.
5.2 Business-to-Government (B2G) Access Requests
Based on Article 14-18 of EU Data Act, data may be shared with public authorities:
Permitted under Article 15 for emergencies or legitimate public tasks (e.g., natural disasters, public safety, pandemics);
Data transmitted via encrypted secure channels with strict purpose binding;
Government entities must submit formal written requests with access logging;
Data minimisation principle applies to all shared datasets.
5.3 Third Parties Requests Submission
Third parties may submit formal requests through [9.Contact and Data Request Channel].
- Data Security and Protection Mechanism
To ensure security of data generated by Connected Products manufactured by OnePlus Technology (Shenzhen) Co., Ltd.,we implement the following technical and organizational safeguards throughout the processes of data transmission, storage, and access:
- Implement full security encryption during storage and transmission to prevent data from unauthorised access, use or disclosure (such as by using SSL to encrypt many Services).
- Regularly review practices regarding data collection, storage and processing (including physical security measures) to prevent unauthorised access to or tampering with our various systems and data.
- Establish access rights management mechanism to authorize only necessary personnel to access data.
- Conduct security and privacy protection training, testing and other activities to enhance employee awareness of and proficiency in data protection.
- Use international and industry-recognised standards to protect your data and actively pursue relevant security and privacy protection accreditation.
- Interoperability Notes
We ensure that the recipient can process the data in a structured, commonly used and machine-readable format in order to comply with the interoperability requirements of Articles 33 of the EU Data Act.
- Data Use Restrictions and Prohibited Purposes
Without OnePlus’s express written authorization or, unless legally required, data shall not be used for the following purposes:
- Development of competing products;
- Reverse engineering of algorithms;
- Targeted advertising or profiling of users.
Any breach of these restrictions may result in legal consequences ad revocation of access.
- Contact and Data Request Channel
|
Service channel |
|
|
Slovenia |
|
|
Cyprus |
|
|
Portugal |
|
|
Croatia |
|
|
Hungary |
|
|
Lithuania |
|
|
Bulgaria |
|
|
Czech Republic |
|
|
Estonia |
|
|
Greece |
|
|
Ireland |
|
|
Latvia |
|
|
Malta |
|
|
Poland |
|
|
Romania |
|
|
Slovakia |
|
|
Denmark |
|
|
Finland |
|
|
Germany |
|
|
Spain |
|
|
France |
|
|
Austria |
|
|
Belgium |
|
|
Italy |
|
|
Netherlands |
- Policy Updates
This policy will be updated regularly based on legal requirements and business needs. All updates will be announced through our official website and related channels.
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